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Terms of Service

Last updated: June, 2025

Welcome to Metstak

These Terms of Service govern your use of the Metstak platform, operated by Metstak Technologies Pvt. Ltd. By accessing or using our service, you agree to be bound by these terms.

1. Acceptance of Terms

By accessing and using the Metstak platform (the "Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These terms apply to all visitors, users, and others who access or use the Service.

2. Description of Service

Metstak is a B2B marketplace platform that connects metal buyers, sellers, and service providers. Our platform facilitates:

  • Product discovery and listing
  • Inquiry and quotation management
  • Order processing and tracking
  • Payment processing facilitation
  • Logistics coordination
  • Market intelligence and analytics

3. Eligibility

To use our Service, you must:

  • Be at least 18 years old
  • Have the legal authority to enter into agreements
  • Represent a legitimate business entity (for business accounts)
  • Provide accurate and truthful information
  • Comply with all applicable laws and regulations

4. Registration & Accounts

To access certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Maintain the security of your password and account
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

5. User Conduct

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Post false, misleading, or fraudulent content
  • Engage in activities that could harm our platform or users
  • Circumvent security measures or access restrictions
  • Use automated tools to access the Service without permission

6. Transactions

Metstak acts as a facilitator for transactions between buyers and sellers. We do not:

  • Take ownership of products listed on the platform
  • Guarantee the quality, safety, or legality of products
  • Control the timing or delivery of products
  • Guarantee that transactions will be completed

Users are responsible for conducting their own due diligence before entering into transactions.

7. Fees & Payments

Metstak may charge fees for certain services. All applicable fees will be clearly disclosed before you incur any charges. You agree to:

  • Pay all applicable fees when due
  • Provide valid payment information
  • Accept responsibility for all charges on your account
  • Pay any applicable taxes

8. Content & Intellectual Property

The Service and its original content, features, and functionality are owned by Metstak and are protected by intellectual property laws. You retain ownership of content you post, but grant us a license to use it for platform operations.

9. Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.

10. Disclaimers

The Service is provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.

11. Limitation of Liability

To the maximum extent permitted by law, Metstak shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

12. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users or our business.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

Metstak Tech Pvt. Ltd.

Email: contact@metstak.com

Phone: +91 97739 79100

Address: A60, NDSE-1 South Extension Part 1 New Delhi, 110049 India